Legal
Privacy Policy
Last updated: 6 July 2026 · Lexa Labs Inc., Accra, Ghana
1. Overview
Lexa Labs Inc. ("Lexa", "we", "us") operates the Lexa Go client platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. We comply with Ghana's Data Protection Act, 2012 (Act 843).
2. Information We Collect
| Account Information | Name, email address, and phone number provided during registration. |
| Contract Documents | Legal documents you upload for AI analysis, storage, and retrieval. |
| Usage Data | Features used, pages visited, and actions taken within the platform. |
| Payment Information | Billing details processed by Paystack. We never store raw card numbers. |
| Communications | Messages sent to our support team or through in-app features. |
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our Services; process contract documents using AI analysis; send transactional emails; respond to support requests; detect and prevent fraud; and comply with legal obligations under Ghana law.
4. Information Sharing
We do not sell your personal information. We share data only in these circumstances:
| Service Providers | Cloudflare, Neon, Paystack, Resend — bound by data processing agreements. |
| AI Providers | Groq, Gemini, Anthropic, OpenAI process contract text for analysis only. They do not retain your data beyond the request. |
| Legal Requirements | If required by Ghanaian law, court order, or government authority. |
| Business Transfers | In a merger or acquisition, with 14 days' prior notice to you. |
5. Data Security
We use security measures appropriate to the data we hold: connections to Lexa are encrypted with HTTPS (TLS), documents are stored with AES-256 encryption at rest through our storage provider, access to production systems is restricted to authorised personnel, and payments are processed by Paystack, so we do not store your card details. No internet transmission is 100% secure — please use strong passwords and keep your credentials confidential.
6. Your Rights
Under Ghana's Data Protection Act (Act 843), you have the right to access, correct, delete, object to, and port your personal data. To exercise any of these rights, email privacy@neesimera.com. We will respond within 30 days.
7. Data Retention
| Account data | Duration of account + 90 days after deletion |
| Contract documents | Until you delete them or close your account |
| Payment records | 7 years (Ghana tax law requirement) |
| Support communications | 2 years |
8. Cookies
We use essential cookies to maintain your login session and analytics cookies (anonymised) to improve the platform. We do not use advertising or third-party tracking cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or via an in-app notice at least 14 days before the changes take effect.
10. Contact Us
For questions about this Privacy Policy: privacy@neesimera.com
Lexa Labs Inc., Accra, Ghana · Data Protection Commission of Ghana